Frequently Asked Questions

How quickly will I get my refund?

Most refunds are issued by the IRS within 21 business days.

Can I expect to receive it in 21 days?

Many different factors can affect the timing of your refund after the IRS receives your return. Even though most refunds are issued in less than 21 days, it’s possible your refund may take longer. Also, remember to take into consideration the time it takes for your financial institution to post the refund to your account or for you to receive it by mail.

It's been longer than 21 days since the IRS received my return and I haven’t gotten my refund. Why?

Some tax returns take longer to process than others for many reasons, including when a return:

• Includes errors

• Is incomplete

• Is affected by identity theft or fraud

• Includes a claim filed for an Earned Income Tax Credit or an Additional Child Tax Credit. See Q&A below.

• Includes a Form 8379, Injured Spouse Allocation, which could take up to 14 weeks to process.

• Needs further review in general.

The IRS will contact you by mail when they need more information to process your return.

Guardian Tax Solutions will contact you on any delay to your refund.

When will the irs begin accepting 2024 tax returns?

TBA

What should the customer know about your pricing (e.g., discounts, fees)?

Our pricing for tax preparation services can start at $500. The specific cost within this is determined by the complexity of your tax return.  We offer many discounts to our patrons.

For clients opting to make payments in cash, please note that we will only proceed with filing your return once the entire fee has been settled. We do not accept partial payments; full payment is required upfront.

Additionally, we are pleased to offer an initial allowance of 3 complimentary tax-related questions to our clients. However, should you have additional queries beyond this limit, a consultation fee of $50 will apply. It's worth noting that this consultation fee can be credited towards your tax preparation fees should you choose to utilize our services for filing your tax return.

We appreciate your understanding and look forward to assisting you with your tax needs.

What education and/or training do you have that relates to your work?

I hold a Bachelor's degree in Legal Studies and an MBA, providing me with a solid foundation in tax-related regulations and business operations. Currently, I'm preparing to take the IRS Enrolled Agent Examination to further enhance my expertise in federal tax matters. With over 10 years of experience in tax preparation and prior experience in mortgage brokering, I bring a comprehensive understanding of tax planning, compliance, and financial advisory services. This blend of education and hands-on experience equips me to offer strategic and tailored solutions to meet my clients' needs effectively.

How did you get started doing this type of work?

I initially embarked on this career path with Jackson Hewitt, where I gained foundational experience in tax preparation. As I delved deeper into the field, I identified opportunities to refine and enhance the tax preparation process, aiming to provide clients with a more streamlined and efficient experience. Recognizing the potential for innovation and improved client service, my company made a strategic decision to transition to a 100% virtual experience. Interestingly, this transition occurred seven years prior to the onset of the pandemic, positioning us ahead of the curve and enabling us to seamlessly adapt to the evolving landscape of remote service delivery. This proactive approach not only differentiated us in the market but also underscored our commitment to leveraging technology to optimize client interactions and outcomes.

WHen can I file my Georgia state return?

Georgia State Income tax return will begin processing returns soon.

how quickly will i get my state return?

It may take more than 90 business days from the date of receipt by DOR to process a return and issue a refund.

i requested direct deposit for my georgia state return, why am i receiving a paper check?

All first-time Georgia income tax filers, or taxpayers who have not filed in Georgia for at least five years, will receive a paper check.